See the FAQs below to learn more about virtual dermatology visits.
Frequently Asked Questions
We offer telemedecine to anyone.
A telemedicine visit is charged the same as an in-person visit. We run your insurance the same as an in-person office visit.
An online visit will ask for much of the same information needed for an in-office visit. We ask about your current condition (including photos of it), your medical history, your doctor and pharmacy preferences, and insurance and payment information. This will be accomplished through real-time video conferencing.
You can use your desktop computer, tablet computer, or smartphone. For best results, make sure the photos are in focus and taken where there is good light. Do not alter the photos in any way (i.e. no filters or effects). Underage patients need parental consent.
It is important to capture skin conditions from different angles and distances, as it helps our dermatologists make more accurate diagnostic and treatment decisions. For best results, make sure the photos are taken where there is good light and that they are in focus. Do not alter the photos in any way (i.e. no filters or effects). Underage patients need parental consent. Not all medical conditions can be diagnosed through an online visit format.
Our dermatology clinicians have the training to diagnose and treat over 3,000 medical conditions affecting the skin, hair, and nails. Occasionally, a diagnosis may require further testing like a biopsy, in which case we will bring the patient into the office or send them to an office nearby for further in person investigation. Please note we can not do full body skin cancer screenings or skin tests online. You will need in person visits for this.
The Dermatology provider may determine your condition will benefit from a prescribed medication. He or she will send an order of your prescription to your preferred pharmacy via e-prescriptions.
If you need a procedure done, we inform you during the televisit and we will find an appropriate time to bring you into our office to perform that procedure.
Yes, but you will need a parent or legal guardian to provide consent, oversee the online or mobile visit, and handle payment details.